Question 1

I've never been photographed or had my makeup done before, how does this work?

Accepted Answer

No need to fret! After submitting your contact inquiry and finding out we are a perfect service match you will recieve a "What To Expect/Booking Facts" email outlining how the service will go to make sure there are no surprises. Once that has been read and confirmed we schedule a date and time that works best for the requested service.

Question 2

When and how do I pay?

Accepted Answer

To secure scheduling of services: Payment of a non-refundable retainer of $25 for makeup (excluding bridal) & $75 for photography to book The remaining total cost of services, less the retainer, is due the same day services are performed (or up to 7 days before) Forms of payment accepted: Cash, Zelle, or CashApp For photography; additional images added from the proof gallery after the final session amount are charged at a rate of $20 per image.

Question 3

What happens if I need to reschedule?

Accepted Answer

Things happen, and it's okay! If you need to reschedule a service, 24-48 hours notice is required to reschedule 1 time without incurring another retainer fee. If less than 24 hour notice than another non-refundable retainer will need to be paid in order to reschedule for a future date if available. If you want to cancel or no call/no show you forfeit the retainer fee (you do not get that fee returned).

Question 4

Can you Photoshop me?

Accepted Answer

Typically the term "photoshop" means to completely change or alter the natural appearance, which I do not do. I see the beauty everyone possesses and love to showcase that - not mask it or transform it to be unrecognizable. My style of editing and retouching keeps true to the original with flattering subtle enhancements and refinements. Every final image delievered goes through my standard of quality and aesthetic retouching (obvious things that are not constant are edited like blemishes, bug bites, bruises, etc). If you have specific areas of concern we can speak to that before hand and if additional retouching is requested each image to be retouched will incur additional fees depending on the complexity.

Question 5

When will I get my photos?

Accepted Answer

After our session I begin culling down the set to the "best of the best" images for your lightly  edited online proof gallery. Your proof gallery will be sent out about 2 weeks after your session, and from the proof gallery you will select your favorite winning images. After you complete your favorites selections I continue on to complete my final retouching of your selections which takes about 2 more weeks. Once the final retouching is complete you are sent a new finals gallery with your high resolution images available to download and save.

ANN DUVOISIN

PHOTOGRAPHER + MAKEUP ARTIST

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ANN DUVOISIN

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